Delivery & Returns
What delivery options do I have?
You can choose between Standard Home Delivery and Express Home Delivery:
Free Standard Home Delivery:
We will aim to deliver your purchase within 3-5 working days after receiving your order confirmation.
Next Day Home Delivery (£7, 1-2 days):
We offer next working day delivery for orders placed before 2pm Monday to Friday. Orders placed after this will be delivered within two working days. This excludes Saturday, Sunday and Public Holidays.
We are unable to ship to Jersey, Guernsey and Isle of Man.
How can I track my parcel?
As soon as we start packing your order we will send you a shipment confirmation email with the delivery information and a link to track your order online. Please note, that it can take some days before the tracking information is uploaded.
Our returns are easy. We hope you will love everything that you order from us but if something isn’t quite right, you have 30 days to send it back to us.
We’ll give you a full refund by the same method you used to pay, and we ask that items are returned clean and unworn.
How to return
1. Simply email firstname.lastname@example.org with your order number to schedule the return.
2. We will send you a pre-paid postage label to attach to your package.
3. You can expect to receive a refund within 14 days of sending the parcel back to us. Once we have processed the return you will receive a return confirmation email.