What delivery options do I have?
You can choose between Standard Home Delivery and Express Home Delivery:
Standard Home Delivery (£1.50 / £3.00 / £3.50 / Free over £89, 2-3 days):
We will deliver your purchase within 2-3 working days after receiving your order confirmation.
Next Day Home Delivery (£7, 1-2 days):
We offer next working day delivery for orders placed before 2pm Monday to Friday. Orders placed after this will be delivered within two working days. This excludes Saturday, Sunday and Public Holidays.
We are unable to ship to Jersey, Guernsey and Isle of Man.
How can I track my parcel?
As soon as we start packing your order we will send you a shipment confirmation email with the delivery information and a link to track your order online. Please note, that it can take some days before the tracking information is uploaded. You will also be able to track your order under ‘Orders’ when you log in at My Account.
How to return:
Our returns are easy. We hope you will love everything that you order from us but if something isn’t quite right, you have 30 days to send it back to us.
We’ll give you a full refund by the same method you used to pay, and we ask that items are returned clean and unworn.
1. Simply make sure you include your order number and contact firstname.lastname@example.org to schedule the return.
4. You can expect to receive a refund within 14 days of sending the parcel back to us. Once we have processed the return you will receive a return confirmation email.